This is Us

No Phish.

So I’m minding my own beeswax, picking out mayonnaise in aisle 3 at Publix when my cell phone rings.  It’s a number I don’t recognize, so I ignore it. My voicemail pings and I pull up the message; it’s SPRINT and they’ve disabled my account due to suspicious activity and I need to press ‘1’ to talk to a rep, ‘2’ to re-set my account.

Odd.

When I get home I google SPRINT to see if their phone number matches up with the one on my cell; it does so I call. The guy looks up all my info and informs me that SPRINT didn’t contact me or suspend my account and that “this is probably a fraudster using our number to get your personal information mum, do not entertain them.”

Well, I never “entertain” anyone I don’t recognize on my cell phone.

I took the opportunity to tell the guy that my number has been used for years to call people and that sometimes, I get angry messages on my phone from folks “returning” my call or telling me to stop calling.

“I’m not calling them at all..” I tell the guy, “Someone is using my number, like they just did with your number. Is there anything SPRINT can do to make this stop?”

“No mum,” the guy insisted, “no one can use your number, that’s not possible..”

“What?” I pressed, “Isn’t that what you told me some fraudster just did with SPRINT’S number?”

“No mum, it’s not possible to use someone else’s number..”

“Yes but..”

“No mum,  no one can use your number-it’s YOUR number.”

I told the dude to have a nice day (wherever that day was unfolding.)

“You too mum” he chirped, “Have I solved your problem today?”

“Sure.”

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Phishing is a cybercrime in which a target or targets are contacted by email, telephone or text message by someone posing as a legitimate institution to lure individuals into providing sensitive data such as personally identifiable information, banking and credit card details, and passwords.

The information is then used to access important accounts and can result in identity theft and financial loss.

 

WHAT IS SPOOFING?

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7 comments on “No Phish.

  1. I can relate to the “sure” at the end of your post. I made a call to a CSR yesterday where I just wanted to end the call as quickly as possible, whether the problem had been resolved or not. I think experienced CSRs might set this up, possibly subconsciously, as a strategy to make their job easier.

    Liked by 1 person

    • It’s soo annoying!!! 😩Even when you try to end it..there are a barrage of pre-set questions you have to wade through..have I solved your problem?..would you take a survey?..are you satisfied with our service? AHHHHH!!!!

      Liked by 1 person

  2. Very good advice. I never answer phone calls from numbers I don’t recognize either and I usually follow the steps you outline here.But I was caught with an email, supposedly from gmail telling me my email had been hacked. It was a fraud. It’s so easy to get caught when you are distracted, tired, or feeling just not yourself. I changed my password, but it was a reminder how diligent we have to be in all forms of communication. It’s terrible, but it is the reality.

    Liked by 1 person

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